A little note for charities in the run up to the Virgin Money London Marathon

Essential maintenance

As you can imagine, the Virgin Money London Marathon week is the busiest time of the year here at Virgin Money Giving, and to protect your fundraisers donations throughout this time we’ll pausing some of the non-critical functionality within the charity account area of the website. We do this each year to protect the performance of the website during this very busy period.

The following features will be disabled at 5.30pm on Wednesday 9 April and returned at 12pm on Tuesday 15 April:

  • Bulk upload
  • Custom codes
  • The Charity Dashboard

No data, reporting, or the payment of donations or Gift Aid will be impacted during this period, and we will of course continue to be collecting donations throughout.

There are no changes to any of the features for fundraisers and donors.

If you have any questions please call our team on 08456 10 10 45 or email us at theteam@virginmoneygiving.com We’re here Monday to Friday, 9am to 5.30pm.

 


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